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About Us - PAM to OAK.mp4

About us

We combine experience, insight and a people-first approach to deliver meaningful outcomes

OUR STORY

OAK was built from a foundation of genuine care, meaningful connection, and a strong commitment to putting people first. Beginning as Provide Another Mother, we grew organically through trusted domestic assistance services, compassionate support, and strong relationships within our community.

As our vision expanded beyond household assistance, OAK was created to grow the supports we offer our participants and bring our services together under one unified identity — reflecting strength, growth, and deep roots, while continuing to deliver participant-first support grounded in care, respect, and reliability.

Support worker and young man with a disability  playing a board game together
Diverse group of participants smiling together whilst being provided disability supports outdoors.

Mission

OUR

To provide compassionate, personalised support built on strong foundations of trust, integrity and accountability.
We walk alongside each person, creating opportunities to build confidence, strengthen independence and form meaningful connections within their community.

Vision

OUR

A future where every person feels valued, connected and empowered to grow – with the confidence, choice and support to build a life that is meaningful to them.

OUR VISION AND MISSION

Guided by Purpose.
Committed to Impact.

Our vision and mission shape every decision we make and every relationship we build. They are the foundation of our commitment to creating a better tomorrow for our participants.

The Principles 
That Guide Us

Our values are more than words; They shape how we work, the decisions we make, and the impact we create for our clients, communities, and the world. 

OUR VALUES
  • Compassionate Care Value - Ensuring people feel heard

    Compassionate Care

    We lead with kindness, empathy, and genuine care in every interaction, ensuring people feel valued, supported, and understood.

  • Growth & Empowerment Value - Supporting people to grow their own way

    Growth & Empowerment

    We support people to grow in their own way by building confidence, independence, opportunities, and meaningful outcomes.

  • Personalised Support Value - Tailoring our support to meet your needs

    Personalised Support

    We recognise that every individual is different, and we tailer our support to meet each persons unique goals, needs, and journey.

  • Integrity & Accountability Value - We do the right thing always and lead with honesty

    Integrity & Accountability

    We do the right thing, take ownership of our actions, and uphold honesty, professionalism, and reliability in everything we do. 

  • Connection & Community Value - Building Genuine relationships and fostering supportive environments

    Connection & Community

    We build genuine relationships and foster a supportive, inclusive environment where people feel connected, respected, and heard.

  • Strong Foundations Value - Grounded in consistency and values driven support

    Strong Foundations

    Like the roots of an oak tree, we are grounded in consistency, trust, and values-driven support that people can rely on.

Smiling woman sitting with a happy man whilst being provided supports. Caring and nurturing
We're with you. Every step of the way
WHY CHOOSE US?
support that's personal, empowering and built around you.

At OAK, we believe in more than just providing support. We're here to walk alongside you, celebrate your strengths and help you create the life you choose. 

The OAK Difference

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    Person Centred Support - Our supports Put you first
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    NDIS Experts - We can help you make the most of your supports
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    Experienced & Qualified Team - Our team is highly trained and passionate
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    Tailored To You - Supports are unique to your needs and goals
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    Empowering Independence - We focus on building your confidence
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    Local, Reliable, & Consistent - Locally based and committed to providing consistent quality support

Let's build something meaningful together

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